Description

Improving quality of life, one home at a time.

At Rausch Coleman Homes, we honor God through our commitment to Integrity and Excellence in all aspects of homebuilding. We place the highest value upon the customer by exceeding expectations, and upon our team members by committing to professional development. We aspire to build the best quality affordable homes and we hold ourselves accountable to that goal.

Rausch Coleman Homes is a top 25 homebuilder and one of the largest private builders in the United States. For over 65 years, we've helped families better their lives and achieve their dream of home ownership. Recognized as a Best Place to Work in Alabama, Arkansas, Oklahoma, and Texas, Rausch Coleman Homes offers competitive pay, health insurance, 401k, generous paid time off, and much more. For more information about what it's like to work for Rausch Coleman Homes, including a more comprehensive listing of company benefits, please visit careers.rauschcoleman.com.

Position Summary

Assists in the closing process to ensure efficient processing and scheduling of house closings. Ensure all inventory homes are properly listed and managed in the MLS system. In addition, assisting the Area Sales Manager to review, monitor, and track the progress of our homes as they move towards the close date and managing customer touch points and providing outstanding service to all customers.

Duties & Responsibilities

• Reports directly to the Area Sales Manager.
• Assist in preparing closing documents to send to lenders and the title company.
• General office duties such as filing, scanning, and answering phone.
• Develop and implement new or revised record keeping systems and procedures.
• Inputs all inventory homes into MLS
• Updates MLS listings daily for pricing & pictures
• Updates MLS daily on pending/sold/closed transactions
• Answers telephones and greets and directs visitors
• Prepare and modify documents including correspondence, reports, drafts, memos and emails
• Visits communities to take pictures of homes for MLS listings
• Interacts with customers as needed to ensure an excellent customer experience
• Assists all departments in division as needed
• Interacts as required with other office personnel and staff
• Oversee incoming and outgoing mail and parcels
• Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors
• Maintain supply and equipment stock, determine needs, place request(s) for purchases
• Responsible for correctly coding and processing credit card expense accounts
• Performs filing and copying
• Additional duties as required

Requirements

• Previous experience in the Multiple Listing Service (MLS) or closing process
• Ability to direct paperwork flow from sales office to the main office
• Ability to use a computer and possess an understanding of computer software including Microsoft Excel, Microsoft Word, and Outlook.
• Ability to organize, prioritize, and schedule work assignments.
• Excellent time management skills.
• Maintain professional appearance
• Possess an organized and disciplined personality
• Able to handle stressful situations
• A positive attitude who can take direction
• Maintains confidentiality at all times while performing job-related duties
• Willingness to "go the extra mile" to achieve division sales goals and objectives
• Reliable transportation to travel between office and communities

Preferred Qualifications

• Previous office experience
• Previous customer service experience
• Previous accounting or bookkeeping procedures

Physical Demands

• Lifting up to 20 pounds occasionally and up to 10 pounds frequently and frequently moving small objects
• Frequently sitting for long periods of time
• Walking or standing occasionally
• This position works mostly indoors going outdoors may be frequently required
• Must have manual use of hands and vision to use computer constantly

Employee Benefits

• Medical Insurance – PPO and HDHP Options
• HSA – with eligible HDHP
• Dental and Vision Insurance
• 401(k) – includes company match of up to 5%
• Generous Paid Time Off (PTO)
• Paid Maternity and Paternity Leave
• Adoption Assistance and Leave
• Tuition Assistance
• And More!